There are two methods used to forward calls to a different destination: from the IP phone (the user's method) and from the Cisco IOS CLI (the administrator's method). This section describes both methods and also provides an overview of the call-forward pattern command.
Forwarding Calls from the IP Phone
To forward calls from the IP phone, simply press the CFwdAll softkey button, The IP phone will beep twice and allow you to enter a number. Enter the number to which all calls on the IP phone will forward, and then press the pound key (#) on the phone so that it knows you are done entering the number. To cancel call forwarding, press the CFwdAll button a second time.
Configuring Forwarding Calls from the CLI
CME_Voice(config)# ephone-dn 21
CME_Voice(config-ephone-dn)# call-forward ?
all forward all calls
busy forward call on busy
max-length max number of digits allowed for CFwdAll from IP phone
night-service forward call on activated night-service
noan forward call on no-answer
CME_Voice(config-ephone-dn)# call-forward busy 1599
CME_Voice(config-ephone-dn)# call-forward noan 1599 ?
timeout Ringing no answer timeout duration
CME_Voice(config-ephone-dn)# call-forward noan 1599 timeout ?
<3-60000> Ringing no answer timeout duration in seconds
CME_Voice(config-ephone-dn)# call-forward noan 1599 timeout 25
These options allow you to forward calls that are busy or not answering (noan) to a different extension.
No comments:
Post a Comment