Saturday, October 8, 2011

How to Configuring a Call Forwarding from the IP Phone in CME?




There are two methods used to forward calls to a different destination: from the IP phone (the user's method) and from the Cisco IOS CLI (the administrator's method). This section describes both methods and also provides an overview of the call-forward pattern command.

Forwarding Calls from the IP Phone

To forward calls from the IP phone, simply press the CFwdAll softkey button,  The IP phone will beep twice and allow you to enter a number. Enter the number to which all calls on the IP phone will forward, and then press the pound key (#) on the phone so that it knows you are done entering the number. To cancel call forwarding, press the CFwdAll button a second time.

Configuring Forwarding Calls from the CLI

CME_Voice(config)# ephone-dn 21

CME_Voice(config-ephone-dn)# call-forward ?

all forward all calls

busy forward call on busy

max-length max number of digits allowed for CFwdAll from IP phone

night-service forward call on activated night-service

noan forward call on no-answer

CME_Voice(config-ephone-dn)# call-forward busy 1599

CME_Voice(config-ephone-dn)# call-forward noan 1599 ?

timeout Ringing no answer timeout duration

CME_Voice(config-ephone-dn)# call-forward noan 1599 timeout ?

<3-60000> Ringing no answer timeout duration in seconds

CME_Voice(config-ephone-dn)# call-forward noan 1599 timeout 25

These options allow you to forward calls that are busy or not answering (noan) to a different extension.




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